Tel: 03300 602 102 opt 1

Customer Portal

For individual paper/PDF forms, please contact the Oyez Store by clicking here or calling 0845 217 7565.

Please note, as of 28th February 2020 we no longer accept cases raised by email; your case will not be logged and you will receive no response to your query. If you haven’t already, register for the Customer Portal: unlock a wealth of useful information and submit cases in an easier, more efficient way! Find out more here.

Register for the Customer Portal

- not found

Last EFIS release: 27/2010 (May 2010)

Form status: Deleted

On 20th May, the new Communities Secretary and Housing Secretary announced the immediate suspension of home information packs.

The Home Information Pack (Suspension) Order 2010 came into force on 21st May and suspends sections 155 to 159 of the Housing Act 2004 in relation to the content and provision of home information packs.

Subscribers to the Conveyancing range should no longer use HIP1-HIP6 in any transactions conducted on or after 21st May.

The Government intends to abolish home information packs by primary legislation “at the earliest opportunity.”

All EFIS releases

EFIS 27 - 2010 May 2010  Deleted
EFIS 21 - 2009 April 2009  New/Amended
EFIS 60 - 2008 November 2008  New/Amended
EFIS 4 - 2008 February 2008  New/Amended
EFIS 39 - 2007 September 2007  New/Amended
EFIS 27 - 2007 July 2007  New/Amended