EFIS 90, November 2011 : Lexcel Office Procedures - Law Society

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Oyez now offer three new sets of Lexcel forms as part of your subscription.

These forms have all been adapted from the Law Society's new series of Lexcel toolkits, published in May 2011, which have been designed to help law firms to formulate and implement effective procedures that comply with the Law Society's practice management standard.

The additional forms cover the following areas:

Client Care (CC): These forms are drawn from the Lexcel Client Care Toolkit (2nd Ed) which assists firms in developing a client care policy.

Risk Management (RM): These forms are drawn from the Lexcel Risk Management Toolkit which enables firms to develop procedures to identify, mitigate and manage risk.

People Management (PM): These forms are drawn from the Lexcel People Management Toolkit which assists firms in implementing effective procedures for the recruitment, retention and development of staff.

All forms can be used immediately.

Forms affected

CC1	Equality and Diversity Monitoring Form	New/Amended
CC2	Complaints Management Checklist	New/Amended
CC3	Complaint Register	New/Amended
CC4	Client Complaint Form	New/Amended
CC5	Client Satisfaction Survey	New/Amended
CC6	File and Case Management Checklist	New/Amended
RM1	File Summary Sheet	New/Amended
RM2	Risk Referral Form	New/Amended
RM3	File Review Checklist	New/Amended
RM4	File Review Corrective Action Form	New/Amended
RM5	Risk Data Analysis Form	New/Amended
RM6	Staff Suggestion Form	New/Amended
PM1	Training Request Form	New/Amended
PM2	Training Evaluation Form	New/Amended
PM3	Induction Policy and Checklist	New/Amended
PM4	Personal Development Plan	New/Amended
PM5	Performance Review	New/Amended

Crown copyright forms are reproduced with the permission of the Controller of the Stationery Office. Law Society forms are reproduced with the permission of the Law Society. Legal Aid Forms are produced with the permission of the LSC.