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Customer Portal

For individual paper/PDF forms, please contact the Oyez Store by clicking here or calling 0845 217 7565.

Please note, as of 28th February 2020 we no longer accept cases raised by email; your case will not be logged and you will receive no response to your query. If you haven’t already, register for the Customer Portal: unlock a wealth of useful information and submit cases in an easier, more efficient way! Find out more here.

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Rebuilding your Forms Library

While Active Library will always ensure you have an up-to-date set of form templates, you may need to recreate an existing form library to ensure you have a complete set of historical form revisions. These will be required for opening older saved forms, created against now non-live template revisions. This might happen if you move OyezForms to a new server, for example.

To recreate your OyezForms library

  1. Select ADMIN>IMPORT LOCAL FORMS
  2. Browse to the \library\master folder of your current (or previous) application folder
  3. After the list of templates has refreshed (this may take some time), select all and click IMPORT
  4. Perform a standard Active Library synchronisation

Oyez's template archive

If you open a saved form and you no longer have the associated template file, OyezForms will make a request for the relevant template revision during the next Active Library synchronisation.